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Communities > Diagnostic & Analysis System > MaxiSys > bluetooth not pairing to vci
bluetooth not pairing to vci

2739 Views 3 Replies Latest reply: 2015-05-05 16:47:13


  •   Level 1   
    (5) points
    mattschafer43
    2015-03-15 21:31:39
    Maxisys pro, sometimes it will pair bluetooth but will loose connection shortly i have to use the scanner via usb after updated both tablet and vci I have a warranty utill 7-15 autel will not reply to my complaint. ..... has anyone else had any problems thanks

  •   Level 1   
    (3) points
    toddtool

    2015-05-05 08:58:29 (Reply to:mattschafer43)

    Having the same problem after lasted update

  •   Level 3   
    (68) points
    joerman75

    2015-05-05 10:26:31 (Reply to:mattschafer43)

     I had this problem once. I called the tech support phone number spent about 10 minutes on hold and then support logged into my unit remotely and with a couple of minutes had the problem solved. it was very quick and painless. have not had any issues since. this was about 2 months ago.

  •   Level 6   
    (516) points
    hondaman219

    2015-05-05 16:47:13

     had the same problem about 3 months ago. No comm with vci. Tried another car no comm. unpaired vci then repaired vci have not had a problem since. Check for vci updates. Plug vci to usb cable into scan tool.  go to vci app and hit update. It will let you know if it is current. 
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